Venus and Violet is a business owned and run by female Latinas, fueled by a love and passion for fashion and creativity.
Please note that all custom orders are final sale and cannot be returned or exchanged.
We do offer to tailor or fix any latex items for a small fee.
We do offer to tailor or fix any latex items for a small fee.
To be eligible for a return, the garment must be unworn and in its original condition, with all tags intact. Returns will not be accepted if the garment shows any signs of wear or if it has been altered in any way. To initiate a return, please contact us via email or phone to obtain a return authorization number. Returns must be shipped back to us within 7 days of receiving your return authorization number. We recommend using a trackable and insured shipping method, as we cannot be held responsible for lost or damaged packages.
We reserve the right to refuse any returns that do not meet the above criteria.
If you have any questions about our return policy, please do not hesitate to contact us.
